Our exceptional, friendly staff is our greatest asset. They are excited about what they do, and they care personally about getting the best results for our patients.
Our receptionists will try to accommodate your busy schedule by finding appointments that suit your needs. We will help you understand your insurance coverage and if financial arrangements are necessary, we will be glad to help you develop a plan to make your vision care treatment possible.
Our dispensary staff are highly trained to help you select the most appropriate frames and lenses to meet your individual needs. They also take care to properly fit and adjust your new glasses and assist you with any eye wear counseling. Subsequent adjustments are free of charge and if you have any questions or concerns our staff will be delighted to address them as meticulously as possible.Some tests are done at our office before you see the doctor. These are designed to give the doctor some important information to help him better understand the condition of your eyes and vision. Our well trained clinic staff is responsible for this aspect of your examination called pretesting. They are also responsible for guiding you through some tests the doctor may feel are necessary after the examination such as visual field testing, digital retinal photographs, and contact lens instruction.
Meet Our Team:
In the Irvine office, first to happily greet you in person or on the phone. I am thrilled to work for Dr.'s Cler and Cook. I handle all scheduling, insurance authorizations, and billing. Maria has been with Dr.'s Cler and Cook since July 2015; however she has worked in the medical...
Nancy works in the Laguna office and is first to happily greet you in person or on the phone. She is thrilled to work for Dr.'s Cler and Cook. She handles all scheduling, insurance authorizations, billing and assists with pre-examination testing. Nancy feels that it is exciting to be a key part of...
Cindy has worked for Dr.'s Cler and Cook for 12 years. She is primarily in our state of the art lab cutting lenses to fit your frames. Cindy does pitch in with patient dispensing as needed. Cindy is a mother of three and grandmother of three. Cindy has a Medical Secretary AA Degree and...
Tabatha has worked for Dr.'s Cler and Cook since 2005 as an optician, technician, and eyewear specialist. She currently has a Para Optometric License. Our dispensary staff are highly trained to help you select the most appropriate frames and lenses to meet your individual needs. They also take care to...
Kellee - Is the newest member of our team working as Optometric Technician, Optician and Eyewear specialist. She works at the Laguna Beach office. She takes pride in her work and provides a comfortable and organized environment with excellent customer service. She will ensure you have the latest and greatest eyewear...